Deletes an offline message

Method	delete.offline_messages
Description	Deletes an offline message
Available to	Agent, Client
Required components	Data API and Upload Offline Messages from an External System

Only offline messages uploaded through the Data API can be deleted. In get.offline_messages_report, these messages have form_type set to DataAPI.

Request parameters

Name	Type	Required	Description
access_token	string	yes	Access token used to authenticate the request.
user_id	number	no	Unique ID of the client user on whose behalf the agent is making the request. Required for agents. To retrieve a list of client users, use the "get.customer_users" method.
id	number	yes	Unique ID of the offline message.

Example request

{
    "jsonrpc": "2.0",
    "id": "number",
    "method": "delete.offline_messages",
    "params": {
        "access_token": "string",
        "user_id": "number",
        "id": "number"
    }
}

Example response

{
  "jsonrpc": "2.0",
  "id": "number",
  "result": {
    "success": true
  }
}

Possible errors

See the "Errors for delete methods" section.