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Media Files

Method get.media_files
Description Retrieves a list of media files
Who has access Agents and clients

Request parameters

Name Type Required Description
access_token string yes Session key used to authenticate the request
user_id number no Unique ID of the client user on whose behalf the request is made. Required when an agent makes the request. To retrieve a list of client users, call "get.customer_users".
limit number no Maximum number of records to return. See the "Paging" section.
offset number no Number of records to skip before returning results. Default: 0. See the "Paging" section.
filter object no Filtering criteria. See the "Filters" section.
fields array no Fields to include in the response. See the "Viewing returned data" section.
sort array no Sorting criteria. See the "Data sorting" section.

Response parameters

Name Type Valid values Filtering Sorting Description
id number yes yes Unique ID of the media file
name string yes yes Media file name. Unique within the client account.
duration number yes yes Media file duration, in seconds
play_link string URL for playing the media file
normalization boolean yes yes Indicates whether the media file has been normalized
size number yes yes Media file size, in bytes
type enum
  • system
  • user
yes yes Media file type:
system — System media file; cannot be edited.
user — Custom media file.

Example request

{
    "jsonrpc": "2.0",
    "id": "number",
    "method": "get.media_files",
    "params": {
        "access_token": "string",
        "user_id": "number",
        "offset": "number",
        "limit": "number",
        "filter": {},
        "sort": [
            {"field": "string", "order": "string"}
        ],
        "fields": ["string"]
    }
}

Example response

{
    "jsonrpc": "2.0",
    "id": "number",
    "result": {
        "metadata": {},
        "data": [
            {
                "id": "number",
                "name": "string",
                "duration": "number",
                "play_link": "string",
                "normalization": "boolean",
                "size": "number",
                "type": "enum"
            }
        ]
    }
}

List of returned errors

See the "List of errors for get methods" section.