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Retrieves a list of tags

Retrieves a list of tags

Method get.tags
Description Retrieves a list of tags
Who has access Agents and clients

Request parameters

Name Type Required Description
access_token string yes Session key used to authenticate the request
user_id number no Unique ID of the client user on whose behalf the request is made. Required when an agent makes the request. To retrieve a list of client users, call "get.customer_users".
limit number no Maximum number of records to return. See the "Paging" section.
offset number no Number of records to skip before returning results. Default: 0. See the "Paging" section.
filter object no Filtering criteria. See the "Filters" section.
fields array no Fields to include in the response. See the "Viewing returned data" section.
sort array no Sorting criteria. See the "Data sorting" section.

Response parameters

Name Type Filtering Sorting Description
id number yes Unique tag ID
name string yes yes Tag name
is_system boolean yes yes Indicates whether the tag is a system tag. System tags cannot be deleted.

Example request

{
  "jsonrpc":"2.0",
  "id":"number",
  "method":"get.tags",
  "params":{
    "access_token":"string",
    "user_id":"number",
    "offset":"number",
    "limit":"number",
    "filter":{
    },
    "sort":[
      {
        "field":"string",
        "order":"string"
      }
    ],
    "fields":[
      "string"
    ]
  }
}

Example response

{
  "jsonrpc":"2.0",
  "id":"number",
  "result":{
    "metadata":{
    },
    "data":[
      {
        "id":"number",
        "name":"string",
        "is_system":"boolean"
      }
    ]
  }
}

List of returned errors

See the "List of errors for get methods" section.