Update contacts

Updating contact in address book

Method	update.contacts
Description	Updating contact in address book
Who has access	Agent, Customer

You can update partially. If you update a bulk of data the bulk will replace an existing one.

Parameters of a request

Title	Type	Required	Valid value	Description
access_token	string	yes		Authentication session key
id	number	yes		Unique ID of a contact in address book
user_id	number	no		Authentication session key
user_id	number	no	Unique user ID of a customer or an agent who makes request. Is mandatory for the agent To access a list of customer users you need to use the method "get.customer_users"
first_name	string	no		Contact first name
last_name	string	yes		Contact last name
patronymic	string	no		Contact patronymic name
emails	array	no	Maximum 10 addresses	Contact email E-mail should be unique for a list.
phone_numbers	array	yes	Maximum 10 addresses	List of contact numbers in the format E164 Number should be unique for a list.
personal_manager_id	number	no		List of contact numbers in the format E164 Number should be unique for a list.
personal_manager_id	number	no		Personal manager is an employee, responsible for customer relations. When you create a scenario "Redirection to a personal manager" calls from customers will reach personal managers without any additional settings of a calling subscriber's phone numbers list or employees phone numbers list. To get a list of employees use the method "get.employees"
organization_id	number	no		Unique ID of an organization. To get a list of organizations use the method "get.contact_organizations".
groups	array	no		For a List of unique group IDs a contact belongs to refer to the method "get.group_contacts"

JSON request structure

{
  "jsonrpc":"2.0",
  "method":"update.contacts",
  "id":"number",
  "params":{
    "access_token":"string",
    "id":"number",
    "user_id":"number",
    "last_name":"string",
    "first_name":"string",
    "patronymic":"string",
    "emails":[
      "email"
    ],
    "groups":[
      "group_id"
    ],
    "phone_numbers":[
      "number"
    ],
    "personal_manager_id":"number",
    "organization_id":"number"
  }
}

JSON reply structure

{
  "jsonrpc":"2.0",
  "id":"number",
  "result":{

  }
}

List of returning errors

Refer to "List of errors for methods with the verb update"