Skip to content

Retrieves a list of contact groups from the address book

Retrieves a list of contact groups from the address book

Method get.group_contacts
Description Retrieves a list of contact groups from the address book
Who has access Agents and clients

Request parameters

Name Type Required Description
access_token string yes Session key used to authenticate the request
user_id number no Unique ID of the client user on whose behalf the request is made. Required when an agent makes the request. To retrieve a list of client users, call "get.customer_users".
limit number no Maximum number of records to return. See the "Paging" section.
offset number no Number of records to skip before returning results. Default: 0. See the "Paging" section.
filter object no Filtering criteria. See the "Filters" section.
fields array no Fields to include in the response. See the "Viewing returned data" section.
sort array no Sorting criteria. See the "Data sorting" section.

Response parameters

Name Type Valid values Filtering Sorting Description
id number yes Unique contact group ID
name string yes yes Contact group name
is_system boolean yes Indicates whether the group is system-defined and cannot be deleted
Group members
members array yes Contacts included in the group
contact_id number Unique contact ID. See get.contacts.
contact_full_name string Contact's full name

Example request

{
  "jsonrpc":"2.0",
  "id":"number",
  "method":"get.group_contacts",
  "params":{
    "access_token":"string",
    "user_id":"number",
    "offset":"number",
    "limit":"number",
    "filter":{
    },
    "sort":[
      {
        "field":"string",
        "order":"string"
      }
    ],
    "fields":[
      "string"
    ]
  }
}

Example response

{
  "jsonrpc":"2.0",
  "id":"number",
  "result":{
    "metadata":{
    },
    "data":[
      {
        "id":"number",
        "name":"string",
        "is_system":"boolean",
        "members":[
          {
            "contact_id":"number",
            "contact_full_name":"string"
          }
        ]
      }
    ]
  }
}

List of returned errors

See the "List of errors for get methods" section.