Create group employees

Creating groups of employees

Method	create.group_employees
Description	Creating groups of employees
Who has access	Agent, Customer

Parameters of a request

Title	Type	Required	Valid value	Descriprion
access_token	string	yes		Authentication session key
user_id	number	no		Unique user ID of a customer or an agent who makes request. Is mandatory for an agent To get a list of customer users use the method "get.customer_users"
name	string	yes		Group name
List of employees in a group
members	array	no		List of unique IDs of employees, that belong to a group
Group extension number settings
group_phone_number	string	no	Maximum length 5	Group extension number Depends on the component "va"
queue_enabled	boolean	no		Default value is "false". In case all the numbers, attributed to a group, are busy, a caller can get in line for a redial to phone numbers in a list. Than, he or she will wait for the first number to become available. Depends on the component "va"
channels_count	number	no	From 1 to 199	Default value is 1. Number of simultaneous channels when dialing Depends on the component "va"

Parameters of a reply

Title	Type	Required	Description
id	number	yes	Group inique ID

JSON request structure

{
  "jsonrpc":"2.0",
  "id":"number",
  "method":"create.group_employees",
  "params":{
    "access_token":"string",
    "user_id":"number",
    "name":"string",
    "members":[
      "employee_id"
    ],
    "group_phone_number":"string",
    "queue_enabled":"boolean",
    "channels_count":"number"
  }
}

JSON reply structure

{
  "jsonrpc":"2.0",
  "id":"number",
  "result":{
    "id":"number"
  }
}

List of returning errors

Refer to "List of errors for methods with the verb create"