Deleting offline inquiries

Method	delete.offline_messages
Description	Deleting offline inquiries
Who has access	Agent, Customer
Components required to work with the method	Data API, Uploading offline inquiries from an outside system

You can only delete inquiries uploaded from Data API.
They are marked as "form_type": "DataAPI" in the report "Getting information about offline inquiries" get.offline_messages_report

Parameters of a request

Title	Type	Required	Description
access_token	string	yes	Authentication session key
user_id	number	no	Unique user ID of a customer or a client who makes a request. Is mandatory for an agent To get a list of customer users you should use the method "get.customer_users"
id	number	yes	Unique ID of an offline inquiry

JSON request structure

{
    "jsonrpc": "2.0",
    "id": "number",
    "method": "delete.offline_messages",
    "params": {
        "access_token": "string",
        "user_id": "number",
        "id": "number"
    }
}

JSON reply structure

{
  "jsonrpc": "2.0",
  "id": "number",
  "result": {
    "success": "true"
  }
}

List of returning errors

Refer to "List of errors common for methods with the verb delete"