Transfer talk

Transferring calls

Method	transfer.talk
API version	v4.0
Description	Method allows transferring calls to another employee or to an external number (Refer to "Diagram of call statuses")
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Method can only be used after the "make.call" call. Refer to "Diagram of call statuses"

Parameters of a request

Name	Type	Required	Description
access_token	string	yes	Authentication session key
call_session_id	number	yes	Unique ID of a call session, that you can get in a reply message after calling the methods start.vnumber_call, start.scenario_call, start.employee_call, via a notification server or REST API.

Example of a request

{
  "jsonrpc": "2.0",
  "method": "transfer.talk",
  "id": "req1",
  "params": {
    "access_token": "2fRN4g217ca0b4224a67988aff3e584f91964a692045415f36fa66146f5a3c1ae1f6093d",
    "call_session_id": 2786459
  }
}

Example of a reply

{
  "jsonrpc": "2.0",
  "id": "req1",
  "result": {
    "data": {
      "success": "true"
    }
  }
}

List of returning errors

Text of error	Code of error	Mnemonics of error	Description
This method can not be called in this state	-32004	invalid_state	Method can be called only after the make.call method in condition dialing or operator_talk (refer to Diagram of call statuses)

Refer to List of errors common for all methods